Table of Contents
About the Author
Foreword
1. Introduction and Overview of the Three Parts
Part I: Mediation Representation
2. Mediation Representation, Acknowledgements
3. Problem-Solving Advocacy in Mediations: A Model of Client Representation
4. Mediation Representation, Table of Contents and Introductory Chapter
5. Are Legal Disputes Just about Money? Answers from Mediators on the Front Line
6. Mediation Representation: Representing Clients Anywhere
Part II: Intercultural and International Mediations
7A. International Dispute Resolution: Cross-Cultural Dimensions and Structuring Appropriate Processes (A)
7B. International Dispute Resolution: Cross-Cultural Dimensions and Structuring Appropriate Processes (B)
8. Protocols for International Arbitrators Who Dare to Settle Cases
9. Mining Mediation Rules for Representation Opportunities and Obstacles
10. Selecting Mediators and Representing Clients in Cross-Cultural Disputes
11. Criteria for Approving Programs to Qualify Mediators for IMI Inter-Cultural Certification
12. Crossing Borders into New Ethical Territory: Ethical Challenges When Mediating Cross-Culturally
13. Outward Bound to Other Cultures: Seven Guidelines for U.S. Dispute Resolution Trainers
Part III: Negotiations
14. Mediation Representation, 3rd Edition, Chapter 1, Negotiating in Mediations
15. Fashioning an Effective Negotiation Style: Choosing between Good Practices, Tactics and Tricks
16. Nelson Mandela as Negotiator: What Can We Learn from Him?